Forget New Year’s Resolutions

It’s a stupid tradition. Most of them get forgotten or broken in a week anyway. So why not just be honest. If something’s worth doing it’s worth doing whether it’s Jan 1, or any other date. So get real.
Takeaways:

Have fun, and don’t drink and drive.

Free Lunch

Let’s say you run a grocery store and your computers go down in the middle of the day so you can’t process any payments. What do you do?
Let’s say your employees decide that since the problem was the company’s fault, they shouldn’t make the customers wait, so they let them take their food for free. […]

Incredible Results From a Simple Tool That Everyone Can Use

What would you pay for a tool that could transmit the wisdom of your smartest people out to everyone in your whole organization? One that is able to reduce errors in the most complex activity and achieve consistent results time after time? I’m sure you’d pay a lot, but this tool costs very little and […]

Manager’s True Role in Your Company

Joel Spolsky recounts his move from a Microsoft to (eventually) Juno Online Services in New York.
Eventually, though, I started to discover that the management philosophy at Juno was old fashioned. The assumption there was that managers exist to tell people what to do. This is quite upside-down from the way management worked in typical west-coast […]