Business Owner’s Blog

Probably not. You might even go out of your way to make him happy. It’s amazing to me how many people don’t see customers in that light.
I know customer don’t have the commitment to your success that a boss does - but pleasing them is still the only way to keep your paycheck from bouncing. […]

I read somewhere that many of the clients of Dominatrixes (what is the plural of dominatrix?) are CEOs - people who spend all day calling the shots and answering to no one. They have a psychological need to be bossed around, but obviously need to go outside of work to get that need met. But […]

I was asked by the owner of a Micro-ISV (that a very small independent software vendor) how exactly should he spend his time marketing and selling. He knew he should devote more time to it, but he didn’t know what specifically to do.
[UPDATE:  The question came from Neville Franks, who produces Surfulator a great program […]

Guy Kawasaki has a great post on how to fire someone. I was conflicted by one point that he makes: his dismissal of the idea that you should fire someone quickly. He says you should give them a second chance. Reading it, I realized I think both things are true. How can that be?
This got […]